General Terms and Conditions of TSonnenblume GmbH

§1 Applicability to Entrepreneurs and Definitions
(1) The following General Terms and Conditions apply to all deliveries between us and a consumer in the version valid at the time of the order.

A consumer is any natural person who enters into a legal transaction for purposes that predominantly are neither attributable to their commercial nor independent professional activity (§ 13 BGB).

§2 Conclusion of a Contract, Storage of Contract Text
(2) In the event of a contract conclusion, the contract is established with:

TSonnenblume GmbH
Said Elbatouty
Europa-Allee 137,
60486 Frankfurt am Main
Registration Number HRB135814
Registry Court: District Court Frankfurt am Main

(3) The presentation of goods in our online shop does not constitute a legally binding offer from us, but is merely an invitation for the consumer to order goods. By ordering the desired goods, the consumer makes a binding offer to conclude a purchase contract.
(4) Upon receipt of an order in our online shop, the following regulations apply: The consumer makes a binding contractual offer by successfully completing the ordering process provided in our online shop.

The order occurs in the following steps:

1. Selection of the desired goods

2. Confirmation by clicking the "Order" button

3. Review of the information in the shopping cart

4. Pressing the "Checkout" button

5. Logging in to the online shop after registration and entering the login details (email address and password).

6. Final review or correction of the entered data.

7. Binding submission of the order by clicking the "Order for a fee" or "Buy" button.

The consumer can return to the website where the customer's data is collected and correct input errors by pressing the "Back" button in their internet browser before submitting the order. The order process can also be canceled by closing the internet browser. We confirm the receipt of the order immediately with an automatically generated email ("Order Confirmation"). With this, we accept your offer.

(5) Storage of the contract text for orders via our online shop: We store the contract text and send you the order details and our GTC by email. You can view your past orders in our customer area under My Account --> My Orders.

§3 Prices, Shipping Costs, Payment, Due Date
(1) The prices quoted include the statutory value-added tax and other price components. Any shipping costs will be added.

(2) The consumer has the option of payment in advance or by credit card (Visa, Mastercard, American Express).

(3) If the consumer has chosen payment in advance, they are obliged to pay the purchase price immediately after the conclusion of the contract.

§4 Delivery
(1) Unless stated otherwise in the product description, all items offered by us are ready for dispatch. Delivery will take place no later than within 5 working days. The delivery period begins in the case of payment in advance on the day after the payment order to the bank commissioned with the transfer, and for all other payment methods on the day after the conclusion of the contract. If the deadline falls on a Saturday, Sunday, or public holiday at the delivery location, the deadline ends on the next working day.

(2) The risk of accidental loss and accidental deterioration of the sold item passes to the buyer upon delivery of the item.

§5 Retention of Title
We reserve the right of ownership of the goods until full payment of the purchase price has been received.

§6 Right of Withdrawal for Consumers
Consumers have the right to withdraw as follows, with "consumer" being any natural person who enters into a legal transaction for purposes that predominantly are neither attributable to their commercial nor independent professional activity:

Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day you or a third party designated by you, who is not the carrier, have taken possession of the goods.

To exercise your right of withdrawal, you must inform us
TSonnenblume GmbH
Said Elbatouty
Europa-Allee 137,
60486 Frankfurt am Main
Email: info@t-sonnenblume.de
by means of a clear declaration (e.g., a letter sent by post, fax, or email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but this is not mandatory.

Consequences of Withdrawal
If you withdraw from this contract, we will refund all payments received from you, including delivery costs (except for any additional costs arising if you chose a type of delivery other than the least expensive standard delivery offered by us), without delay and no later than fourteen days from the day we received the notice of your withdrawal from this contract. For this refund, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise; in no event will you be charged fees for this refund.

We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return the goods to us without delay and in any case no later than fourteen days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

We will bear the costs of returning the goods.

End of the Withdrawal Instruction

§7 Withdrawal Form
Model Withdrawal Form
(If you want to withdraw from the contract, please fill out this form and send it back.)
To:
TSonnenblume GmbH
Said Elbatouty
Europa-Allee 137,
60486 Frankfurt am Main

I/we () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods ()/the provision of the following service ()

Ordered on ()/received on ()

Name of the consumer(s)

Address of the consumer(s)

Signature of the consumer(s) (only if notified on paper)

Date

(*) Delete as applicable.

§8 Warranty
The statutory warranty regulations apply.

§9 Language of the Contract
The language of the contract is exclusively German.

§10 Customer Service
Our customer service for questions, complaints, and objections is available on weekdays from 8:30 AM to 5:30 PM at:
Email: info@t-sonnenblume.de

Status of the GTC August 2024